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Get IVR number for business communication
Take your customer experience one notch up with IVR numbers.
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What is an IVR number?
IVR number can be easily referred to as the tool for advanced and modern business communication. Where better customer experience has become a priority for most businesses, IVR numbers acts as a major contributor to achieve the goal. Your first ‘hello’ with the customer needs to convey your business professionalism, and this is fulfilled by playing a customized voice message for your callers as they call you on your business phone number. An IVR number with its modern attributes takes your business communication and customer service one-notch up.
Features of IVR number
Automatic call routing
All the incoming calls on your IVR number will be automatically routed to the respective agent/department, basis your caller’s input in the IVR menu. An IVR, hence, brings faster on-call resolution to your customer queries and eliminate the need to transfer calls manually.
Customized voice message
Your callers are greeted with a customized voice message as an attribute of your business professionalism. The voice greeting on your IVR number can be set in different language options and will be recorded by professional voice artists as per your choice.
Inbound calling
All the incoming calls on your IVR number will be handled automatically, without manual intervention. Callers can select their query in the IVR menu and their call will be routed to their respective agent immediately. In case of non-availability of agents, callers can also leave a voicemail of their query.
Outbound calling
An IVR message along with IVR menu can be recorded and outbound calls will be placed automatically on the given set of phone numbers. As the customer selects the option in the IVR menu, a call would be sent to the respective agent, and their will be connected with the customer automatically.
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6+ Years
Field Experience
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1562+ Projects
Projects Complete
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99%
Client Satisfaction
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2012Year
Established On
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2 Mins
Response Time
Contact Info
+91-9733712121
encoders.unltd@gmail.com
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